SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at Info@minorhistory.com or mailing us at: Minor History 873 Broadway - suite 610, New York, AL, 10003, United States
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at Info@minorhistory.com or by mail at Minor History
[Re: Privacy Compliance Officer]
[873 Broadway - suite 610, New York, AL, 10003, United States]
Minor History offers a life-time guarantee against any defects in material and workmanship for the original owner of the product. Damage caused by normal wear and tear, misuse or abuse are not covered by this guarantee. In the event of a product failure or defect we will repair or replace the product or offer an alternative of similar value.
All Minor History products are designed and developed in New York City. Our leather hides come from American cows and are finished in our tannery in Southern China. Our cut and sew factory, in Guangzhou China, is true a partner of Minor History that provides craftsmanship, experience and production flexibility. The quality of our goods is unrivaled because of this partnership as supported by our LIFETIME GUARANTEE. Both our factory and tannery are audited by an independent 3rd party to ensure working conditions, safety and fair wages are prioritized.
To clean, gently wipe with damp cloth and let air dry. Professional cleaning is recommended for stains.
Subtle markings and texture variation are not considered imperfections, but inherent characteristics of the natural hides. Regardless, if you would like to arrange an exchange please email@example.com.
We accept free returns and exchanges on all full priced items in new condition within 30 days of purchase.All returns and exchanges must include original packaging. Upon receipt of the return, we will credit back the original form of payment. The original shipping costs are non-refundable. Additionally, sale items and international orders are final sale and may not be returned or exchanged.
Orders can be placed through our website 24/7 or by phone Monday - Friday 10am - 5pm EST via 1-866-640-0530.
If you are a retailer looking to carry Minor History in your shop, please complete ournew account inquiry formand we will get back to you.
We strive to pack and ship orders on the same day we receive them, however it is possible it will take up to 5 days for an order to leave our warehouse during busty times.FREE SHIPPING is available on orders over 100.00 via USPS. These typically deliver in 3-8 days after shipping and a tracking number will be sent with your shipping confirmation.If you have a rush shipping request – firstname.lastname@example.org we will try to accommodate you.
International shipping is an available option at checkout.Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Minor History has no control over these charges, nor can Minor History predict what they may be.International Orders are not eligible for returns or exchanges.
Visa, MasterCard, American Express, Discover, PayPal Express, Amazon Payments, Apple PAY and Google PAY.
We are required to collect sales tax for orders shipped to New York and New Jersey.
To use a promotion code at checkout simply enter the coupon code you wish to apply to your order in the code box. After submitting the code, you will see a confirmation that the code was applied. Note, only one code can be used per order.
If an item goes on sale on our site within 7 days of your purchase, then we’d be happy to make a price adjustment. Just email us email@example.com your order number. A refund for the price difference will be issued via the original form of payment.Items purchased from our stockists are not eligible for price adjustments.
Minor History products are made from the finest leather and will soften and drape beautifully with wear.The color of our natural vegetable tanned leather will deepen over time as it is exposed to sunlight and the oils in your skin.
Care should be taken when coming in contact with lighter color fabrics as color transfer may occur. Reversely if you’ve selected a lighter color Minor History bag you should be aware of contact with dark fabrics such as denim.
If there is something missing from this FAQ please email us and we’ll do our best to clarify any questions you have!